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Hybrid Event Management Guide for Life Sciences

Create a Seamless, Impactful Experience

Hybrid events are changing the way life sciences meeting organizers reach and engage their audiences. While hybrid events are a flexible and innovative solution for the remote workforce, hybrid event management creates unique challenges for generating meaningful engagement for all participants.

Read this guide for best practices in all aspects of hybrid event management.

Get Hybrid Meeting Technology Checklist 

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Table of Contents

What is a Hybrid Meeting?

Advantages of Hybrid Meetings for Life Sciences

Hybrid Meetings in Life Sciences

Challenges of Hybrid Event Management

Hybrid Event Management: In-person Strategy vs. Virtual Strategy

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Utilizing a Hybrid Meeting Platform for a Unified Experience

Creating Content Engagement for Hybrid Meetings

Hybrid Meeting Technology Checklist

Find Experts with Proven Experience in Hybrid Meetings

Array as the Leading Partner for Hybrid Solutions

What is a Hybrid meeting? 

A hybrid meeting refers to any meeting where both virtual and in-person audiences experience and engage with the same content at the same time.

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Hybrid meetings are not simply live streams or recordings of in-person meetings to a remote audience.

In the past, hybrid meeting planning has typically involved utilizing a combination event technologies to engage both audiences at the same time.

However, with a true hybrid platform, event planners can create a synchronous event that harmoniously provides interactive experiences for both the in-person and virtual participants.

Hybrid Meetings in Life Sciences

The nature of hybrid meetings offers incredible opportunities for creating impactful learning and training experiences in life sciences. However, hybrid meetings can also serve as valuable methods for internal collaboration or interactive market research. 

No matter the meeting type, successful hybrid meetings in life sciences can engage both in-person and virtual participants by:  

  • Addressing both in-person and virtual participants with targeted messages
  • Connecting in-person and virtual audiences with polls, Q&As, surveys, and more. 
  • Immersing remote participants with real-time video of both the speaker and the audience.

Array’s hybrid solutions and technology support is designed for life sciences events such as: 

  • Medical affairs meetings
  • HCP or clinical operations meetings
  • Continuing medical education events 
  • Internal meetings and workshops
  • And more

Advantages of Hybrid Meetings for Life Sciences

Though in-person gatherings are steadily returning, the demand for the convenience and flexibility of virtual events isn’t going anywhere. Hybrid meetings allow companies to simultaneously meet both of these demands and include other benefits:

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Hybrid Event Management Challenges

While hosting a hybrid meeting presents endless possibilities, it’s crucial for meeting planners to understand the unique challenges to providing an engaging, high-quality experience. It’s not uncommon for meeting planners to believe that providing live streams and recordings are enough to provide a succinct successful and engaging experience. However, creating a synchronous and engaging meeting presents a number of unique challenges.

Siloed Audience Experiences

Meeting organizers have often executed hybrid events by delivering recorded experiences or live streams to remote audiences. This strategy puts the in-person and virtual participants into siloes, as it delivers completely different experiences and value, which can lead to virtual audiences feeling isolated and unengaged. 

Hybrid meetings should provide a unified experience that allows all attendees to seamlessly interact with the presenters and their content. 

Get our checklist for creating synchronous hybrid meetings that engage in-person and virtual participants. 



Technology Failures

Reliance on unproven meeting technology can jeopardize the consistency and quality of your meeting. Issues such as spotty internet connectivity or fumbling with multiple connected tools can create a disjointed and clumsy presentation.

Hybrid meeting are also presented with the unique challenge of creating a synchronized experience for both the in-person and virtual participants. Technology should allow both groups to interact with the presenters and content in real time, with no delays that can impact things like Q&A and polling response times.



Digital Distraction

Since virtual audiences will have to rely on their personal devices to attend, you should expect distractions, such as checking emails or social media notifications. Plan to keep your audience’s focus on the meeting by engaging them with your content and providing interactive opportunities and frequent reminders to participate



Measuring Impact

Not all virtual meeting technologies make it easy to gauge impact and determine a successful hybrid event. Additionally, many life sciences meetings are often planned without first determining highly defined KPIs. Without a clear way to measure impact, stakeholders will have difficulty assessing ROI and seeing the value in hybrid events.

Hybrid meetings can present unique challenges when it comes to aligning logistics and technology.

Get Hybrid Meeting Technology Checklist

Hybrid Event Management: In-Person Strategy

A common concern is that including virtual element will diminish the experience for in-person attendees. The key to maintaining an engaging meeting for in-person audiences is ensuring high levels of engagement:
  • Combat distractions by avoiding “death by powerpoint.” Turn learners into active participants by including Q&As, polls, or surveys. 
  • Unexpected technical and connection issues present the perfect storm for your audience to lose interest. Be sure that you have sufficient network speed and to test all tools and technology before the event. 
  • Plan icebreaker activities to generate social interactions. Breakout games can also provide important networking sessions.

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Hybrid Event Management: Virtual Strategy

Virtual elements and capabilities introduce a new level of flexibility and reach that, when utilized strategically, can create opportunities for increased revenue:

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  • Take advantage of the scalability of virtual audiences. Without the constraints and costs of a physical venue, you can exponentially increase your registration pool. 
  • Since hybrid meetings can accommodate vast audiences and present huge exposure, virtual sponsorships provide a highly appealing marketing opportunity for businesses. Consider sharing relevant engagement data to sponsors to create a competitive offer. 
  • Attract the best speakers by offering them the same attendance flexibility. By eliminating travel costs and providing flexible presentation options, you’ll be able to procure presenters that will generate larger audiences. 
  • Repurpose content from the meeting. Offering on-demand viewing or repackaging the event into smaller sessions for social media platforms are just a couple of strategies to repurpose the meeting into different types of content.

How to Create a Consistent Audience Engagement Experience for Both Audiences at Your Hybrid Meeting

A true hybrid meeting platform will set your meeting apart by creating a unified, consistent experience. Offering virtual and in-person technologies alongside each other creates a simultaneous yet separate set of experiences. However, a true hybrid solution will allow attendees to interact with the presentation content, participate in discussions no matter how they choose to attend.

A hybrid meeting is only as successful as its level of audience engagement. Audience engagement encompasses any measurable action that your audience takes to interact and communicate with the presentation content. 

With Array, you can create a seamless event experience for both audiences.

Learn More About Array’s Hybrid Solution

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Audience Engagement Strategies

Hybrid meetings require equal interaction from both in-person and virtual audiences. Use the following strategies to capture interest and inspire meaningful participation: 

  • Polls and surveys
  • Gamification
  • Q&A sessions
  • Slide Interactions
  • Accessible resources

Content planning and research is also crucial to facilitating engagement and productivity. Familiarizing yourself with your audience’s knowledge and experience will help you determine which content is most relevant and likely to keep participants’ attention.

More Audience Engagement Strategies

Measuring Meeting Success 

As a meeting planner, measuring success is a multi-layered process. Now more than ever, meeting planners are relying on technology to help them capture data and identify opportunities for improvement. However, without first aligning event goals and strategy, it can be difficult to pinpoint which analytics are most actionable.

When planning ways to measure meeting success, consider the following:

  • What do we want to learn from our meetings? 
  • How does the data align with our strategy and desired outcomes? 
  • How are we assessing presenter success? 

Array Analytics & Insights Management offers consulting to help you capture, report upon, and generate actionable insights from your meeting data. Our unique solution combines life sciences expertise, content engagement technology, and data analysis to align your content with your meeting's goals, capture and report the most relevant data, and produce actionable insights on content effectiveness, performance, and attendee participation.

5 Steps to Actionable Insights

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A Hybrid Meeting Case Study

A client needed to host a board meeting to discuss and vote on future initiatives. However, some board members were unable to attend the in-person meeting. Additionally, the client was having difficulty finding a way to show live content to the virtual attendees and allowing them to cast votes. 

Though the client tried a popular web conferencing app, the platform left the virtual attendees feeling isolated and unengaged. They knew that participation was key to a collaborative and successful meeting. 

With Array, the client achieved the following solutions by providing: 

  • Array Managed iPads™ that allowed each participant to easily access the meeting
  • Array content engagement software to facilitate a smooth and harmonized presentation and voting process

The results? Both virtual and physical attendees were able to synchronously experience presentations, ask questions, engage in discussions, and cast their votes. One board member even gave a virtual presentation and utilized the two-way broadcast to respond to live questions.

 

Download the Case Study

Array is the Leading Partner for Hybrid Life Sciences Meetings

With more than 250 successful hybrid meetings, and over 3 years of hybrid event experience, Array is the only patented, award-winning hybrid solution designed specifically for life sciences events. 

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Array Hybrid Capabilities

 

For your in-person audience 

  • Impress with individual iPads™ for every participant
  • Engage with 25+ interactive features such as polling and surveys
  • Connect with a secure local network that is more reliable than WiFi

For your virtual audience

  • Create a consistent experience with Array’s web portal
  • Give a voice to every participant through digitally managed Q&A
  • Bring them into the room with presenter and audience video

93%

Participation rate with Array Managed iPads™ in the room

96%

Attendees report that having Array improved their experience

15+

Years experience improving content engagement

7K+

In-person, virtual, and hybrid life sciences events

Planning your first hybrid meeting or want to improve your hybrid meetings? We can help.

Array’s patented and award-winning hybrid solution enables you to create high-quality, synchronized meetings that engage both virtual and in-person audiences. Our unique approach to technology, service, and analytics are backed by 20 years of increasing audience engagement and learning retention. With Array, you’ll generate impactful participation, gather data that helps you gain measurable results, and identify opportunities for hybrid, in-person, and virtual life sciences meetings.

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