--- title: Client Success Services | Content Engagement Partner for Life Sciences Events | Array description: Live technical support, event production expertise, exceptional experiences—Array’s client success services help eliminate surprises at your life sciences events. image: https://www.arraylive.com/hubfs/Client-Success-Services-Feature.jpg --- # Eliminate surprises on meeting day with Client Success Services Ensure an exceptional experience for everyone with technical support and meeting production expertise—before, during, and after your life sciences meeting. ![Software-icon-white](https://www.arraylive.com/hubfs/Software-icon-white.png) [Content Engagement Technology](https://www.arraylive.com/content-engagement-technology?hsLang=en-us) ![Client-Success-Green-Icon](https://www.arraylive.com/hubfs/Client-Success-Green-Icon.png) [Client Success Services](https://www.arraylive.com/client-success-services) ![Analytics-White-icon](https://www.arraylive.com/hubfs/Analytics-White-icon.png) [Analytics & Insights Management](https://www.arraylive.com/analytics-insights-management?hsLang=en-us) ![interpretation white](https://www.arraylive.com/hubfs/interpretation%20white.png) [Interpretation on iPads](https://www.arraylive.com/interpretation-on-ipads?hsLang=en-us) ## Every meeting with Array includes the support of a Program Manager and  Technician. Our team collaborates with you for smooth execution of your meetings—from planning and preparation, to execution and follow up. Before the Meeting Content set-up Engagement best practices Presenter rehearsal On Meeting Day Audience & speaker support Technical support Managed iPads After the Meeting Coaching & feedback Audience saved slides & notes Data insights reporting ### Ready to get started? ### [![Schedule a Consultation](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/2284961/698583b2-f6e6-41bc-9a35-fdee0e25d007.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/2284961/698583b2-f6e6-41bc-9a35-fdee0e25d007) ## Train your presenters and audience - Prior to the meeting, we meet with your presenters to ensure they are fully trained on how to use the software - As the meeting starts, your program manager can act as a moderator, welcoming audience members and introducing them to the technology ![homepage-laptop-img](https://www.arraylive.com/hs-fs/hubfs/homepage-laptop-img.png?width=771&name=homepage-laptop-img.png) ![Event-planner-1](https://www.arraylive.com/hs-fs/hubfs/Event-planner-1.png?width=771&name=Event-planner-1.png) ## Set-up your meeting for success - Before the meeting, our team uploads your content into Array Audience Engagement Software and creates polling questions, surveys, and any other engagement features you choose. - After the meeting, our team will send participants an email with any slides they saved or notes they took. ## Avoid technical "snafus" - Live technical support is always on for participants and presenters in case of technical or connectivity issues - Need additional technical solutions? We'll provide recommendations to ensure you have everything you need. ![Ipad-screen (1)](https://www.arraylive.com/hs-fs/hubfs/Ipad-screen%20(1).png?width=771&name=Ipad-screen%20(1).png) “Array is a trusted partner. Their associates are responsive, know our programs, and anticipate our needs. At a time when COVID-19 forced the cancellation of in-person educational activities, Array provided a reliable virtual platform that was easy for our faculty to use and enabled us to capture the quality outcomes data expected by our supporters.” **Wendy Ashmen** MJH Life Sciences ## Pivot quickly to execute successful in-person, virtual, and hybrid meetings Because Array uses the same software and support for in-person, virtual, and hybrid meetings, we can pivot on a dime to ensure your presenters and audience can still attend safely and comfortably.  Learn more about our [hybrid solution](https://www.arraylive.com/hubfs/WCG%20Arrays%20Hybrid%20Solution%20Unify%20Your%20Meetings%20Audience%20Engagement.pdf?hsLang=en-us).    ## Specifically designed to address the unique challenges of the life sciences industry. Our Client Success Services are specifically designed to address the unique challenges of the life sciences industry. **Array has been used at over 10,000 life sciences meetings** across pharma, bioscience, medtech, and continuing medical education segments. 1.5+ Million Attendees 10000+ Life Sciences Events 20+ Years Industry Experience ## Array has been used at life sciences events for companies like these: ![GSK-logo](https://www.arraylive.com/hs-fs/hubfs/GSK-logo.jpg?width=250&name=GSK-logo.jpg) ![Pfizer-logo](https://www.arraylive.com/hs-fs/hubfs/Pfizer-logo.jpg?width=250&name=Pfizer-logo.jpg) ![abbvie-logo](https://www.arraylive.com/hs-fs/hubfs/abbvie-logo.jpg?width=250&name=abbvie-logo.jpg) ![astellas-logo](https://www.arraylive.com/hs-fs/hubfs/astellas-logo.jpg?width=250&name=astellas-logo.jpg) ![Bristol-logo](https://www.arraylive.com/hs-fs/hubfs/Bristol-logo.jpg?width=250&name=Bristol-logo.jpg) ![Takeda-logo](https://www.arraylive.com/hs-fs/hubfs/Takeda-logo.jpg?width=250&name=Takeda-logo.jpg) ![Turning-point-logo](https://www.arraylive.com/hs-fs/hubfs/Turning-point-logo.jpg?width=250&name=Turning-point-logo.jpg) ![Vindico-logo](https://www.arraylive.com/hs-fs/hubfs/Vindico-logo.jpg?width=250&name=Vindico-logo.jpg) ![Medscape-logo](https://www.arraylive.com/hs-fs/hubfs/Medscape-logo.jpg?width=250&name=Medscape-logo.jpg) ![CME-logo](https://www.arraylive.com/hs-fs/hubfs/CME-logo.jpg?width=250&name=CME-logo.jpg) ![Janssen-logo](https://www.arraylive.com/hs-fs/hubfs/Janssen-logo.jpg?width=250&name=Janssen-logo.jpg) ![Merck](https://www.arraylive.com/hs-fs/hubfs/Merck.jpg?width=250&name=Merck.jpg) ## Ready for a smooth, stress-free experience planning your next virtual, in-person, or hybrid life sciences meeting? Talk with an expert and see a software demo to understand how we can help you create a successful, smooth, and meaningful meeting — no matter where your audience is. [![Schedule a Consultation](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/2284961/1b558211-f8e8-48d1-bcdb-ff9dddf5d2ea.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/2284961/1b558211-f8e8-48d1-bcdb-ff9dddf5d2ea) ![](https://px.ads.linkedin.com/collect/?pid=5881044&fmt=gif)