Eliminate surprises on meeting day with Client Success Services

Ensure an exceptional experience for everyone with technical support and meeting production expertise—before, during, and after your life sciences meeting.

Every meeting with Array includes the support of a Program Manager and  Technician.

Our team collaborates with you for smooth execution of your meetings—from planning and preparation, to execution and follow up.

Before the Meeting

Content set-up
Engagement best practices
Presenter rehearsal

On Meeting Day

Audience & speaker support
Technical support
Managed iPads

After the Meeting

Coaching & feedback
Audience saved slides & notes
Data insights reporting

Ready to get started?

Schedule a Consultation

Train your presenters and audience

  • Prior to the meeting, we meet with your presenters to ensure they are fully trained on how to use the software

  • As the meeting starts, your program manager can act as a moderator, welcoming audience members and introducing them to the technology

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Set-up your meeting for success

  • Before the meeting, our team uploads your content into Array Audience Engagement Software and creates polling questions, surveys, and any other engagement features you choose.

  • After the meeting, our team will send participants an email with any slides they saved or notes they took.

Avoid technical "snafus"

  • Live technical support is always on for participants and presenters in case of technical or connectivity issues

  • Need additional technical solutions? We'll provide recommendations to ensure you have everything you need.

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Pivot quickly to execute successful in-person, virtual, and hybrid meetings

Because Array uses the same software and support for in-person, virtual, and hybrid meetings, we can pivot on a dime to ensure your presenters and audience can still attend safely and comfortably. 

Learn more about our hybrid solution

 

Specifically designed to address the unique challenges of the life sciences industry.


Our Client Success Services are specifically designed to address the unique challenges of the life sciences industry. Array has been used at over 10,000 life sciences meetings across pharma, bioscience, medtech, and continuing medical education segments.

1.5+

Million Attendees

10000+

Life Sciences Events

20+

Years Industry Experience

Array has been used at life sciences events for companies like these:

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Pfizer-logo
abbvie-logo
astellas-logo
Bristol-logo
Takeda-logo
Turning-point-logo
Vindico-logo
Medscape-logo
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Janssen-logo
Merck

Ready for a smooth, stress-free experience planning your next virtual, in-person, or hybrid life sciences meeting?

Talk with an expert and see a software demo to understand how we can help you create a successful, smooth, and meaningful meeting — no matter where your audience is.

Schedule a Consultation