Eliminate surprises on event day with Client Success Services

Ensure an exceptional experience for everyone with technical support and event production expertise—before, during, and after your life sciences event.

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Content Engagement Technology

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Client Success Services

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Analytics & Insights Management

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Every event with Array includes the support of a Program Manager and an Event Technician.

Our team collaborates with you for smooth execution of your events—from planning and preparation, to execution and follow up.

Before the Event

Content set-up
Engagement best practices
Presenter rehearsal

On Event Day

Audience & speaker support
Technical support
Managed iPads

After the Event

Coaching & feedback
Audience saved slides & notes
Data insights reporting

Ready to get started?

Schedule a Consultation

Train your presenters and audience

  • Prior to the event, we meet with your presenters to ensure they are fully trained on how to use the software

  • As the event starts, your program manager can act as a meeting moderator, welcoming audience members and introducing them to the technology

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Set-up your event for success

  • Before the event, our team uploads your content into Array Content Engagement Software and creates polling questions, surveys, and any other engagement features you choose.

  • After the event, our team will send participants an email with any slides they saved or notes they took.

Avoid technical "snafus"

  • Live technical support is always on for participants and presenters in case of technical or connectivity issues

  • Need additional technical solutions? We'll provide recommendations to ensure you have everything you need.

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“Array is a trusted partner. Their associates are responsive, know our programs, and anticipate our needs. At a time when COVID-19 forced the cancellation of in-person educational activities, Array provided a reliable virtual platform that was easy for our faculty to use and enabled us to capture the quality outcomes data expected by our supporters.”

Wendy Ashmen MJH Life Sciences

Pivot quickly to execute successful in-person, virtual, and hybrid events

Because Array uses the same software and support for in-person, virtual, and hybrid events, we can pivot your event on a dime to ensure your presenters and audience can still attend safely and comfortably. 

Pandemic-proof your event with our free COVID Contingency Plan Checklist.

Get the COVID Contingency Plan Checklist

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Specifically designed to address the unique challenges of the life sciences industry.


Our Client Success Services are specifically designed to address the unique challenges of the life sciences industry. Array has been used at over 10,000 life sciences events across pharma, bioscience, medtech, and continuing medical education segments.

1.5+

Million Attendees

10000+

Life Sciences Events

20+

Years Industry Experience

Array has been used at life sciences events for companies like these:

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Merck

Ready for a smooth, stress-free experience planning your next virtual, in-person, or hybrid life sciences event?

Talk with an expert and see a software demo to understand how we can help you create a successful, smooth, and meaningful event — no matter where your audience is.

Schedule a Consultation